Frequently Asked Questions (FAQ)

Everything you need to know before shopping with RoseLyParis.

❓ Are your products 100% original?

Yes. All our perfumes are guaranteed authentic and sourced exclusively from certified distributors within the European Union.

❓ How long does the fragrance last?

Our fragrances are long-lasting and stay on the skin for several hours depending on the scent profile and skin type.

❓ Is this perfume suitable for daily use?

Absolutely. Each fragrance is carefully selected to be perfect for daily wear — elegant, soft, and never overpowering.

❓ Is this fragrance for Men, Women, or Unisex?

Each product is clearly labeled as Men, Women, or Unisex, so you can easily chose what suits your style.

❓ Where do your products come from?

All items are sourced from trusted and licensed distributors across the EU to ensure authenticity, quality, and fresh production batches.

❓ How do you package the products?

All orders are securely packed using protective materials to ensure your bottles arrive safely and without any damage.

❓ When will my order arrive?

Orders are processed quickly. Once shipped, delivery time depends on your location. You will receive a tracking number to follow your shipment.

❓ Can I return or exchange a product?

We accept returns only if the item arrives damaged, defective, or incorrect. You must contact us within 48 hours of delivery and provide the required photos.

❓ Can I track my order?

Yes. After your order is shipped, you will receive an email with a tracking link so you can follow your package in real time.